Terms and Conditions
These Terms and Conditions govern your use of Intouch Healthcare’s website and telehealth services in Australia. By using our site or booking a consultation, you agree to these terms.
1. About Intouch Healthcare
Intouch Healthcare provides telehealth and online healthcare services to patients located in Australia. Our goal is to make healthcare more accessible through secure and convenient digital consultations.
2. Use of Our Services
- You must be at least 18 years old to use our telehealth services.
- You agree to provide accurate and truthful information at all times.
- Our services are available only within Australia and are not intended for emergencies.
- If you are experiencing a medical emergency, call 000
3. Appointments and Payments
- Consultations may require advance booking through our website.
- Fees (if applicable) will be displayed prior to booking.
- Cancellations or rescheduling may be subject to our booking policy.
4. Telehealth Consultations
- Consultations may be conducted via video, phone, or secure messaging.
- Your consultation data and health records are stored securely in compliance with Australian regulations.
- We do not guarantee that online services will be uninterrupted or error-free.
5. Intellectual Property
All content on this website, including text, images, and graphics, is owned by or licensed to Intouch Healthcare.
You may not copy, distribute, modify, or reproduce any material without prior written consent.
6. Limitation of Liability
To the fullest extent permitted by Australian law:
- Intouch Healthcare is not liable for any indirect or consequential loss from your use of our website or services.
- We provide our website and telehealth platform “as is” and make no warranties about completeness or accuracy.
7. Indemnity
You agree to indemnify and hold Intouch Healthcare harmless from any claims or damages arising from your misuse of our services or breach of these terms.
8. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in Queensland courts.
9. Updates
We may update these Terms & Conditions occasionally. Continued use of our services means you accept the new version.